The mobile space is growing and, according to Statista, it is estimated that today more than 15 billion mobile devices are in use worldwide, with a predicted count of over 18 billion by 2025. People now do everything from their mobile devices and the business world is no exception.
With the growth of flexible working, mobile devices have become a core foundation for many businesses, providing a communication structure on the go at any time. Sustaining business communication whilst outside the office has become one of the most critical elements of modern-day business life and a business mobile strategy can help your business achieve its full potential and deliver tangible business results.
To highlight the importance of mobile devices in business, we’ve put together a list of the top 5 benefits we believe that investing in the correct mobile technology could bring to your business.
1. Increased Employee Productivity and Efficiency
Today’s businesses rarely operate from a single location and mobile technology has become indispensable to many of them. Business functions are improved through increased agility and responsiveness via a remote workforce. Employees can stay on top of calls and keep in touch with customers while they’re out of the office. Workflows can keep moving, despite not everyone being physically at their desk.
An effective mobile service and mobile working strategy can help a business close the gap between mobile and office-based workers, reducing delays in decision-making and improving processes. By connecting tablets and other mobile devices to the internet with solutions such as intelligent data and data-only plans, teams can access documents and be productive from anywhere.
2. Communication and Collaboration
Business mobile solutions don’t just connect a business to consumers; they connect employees to one another. Phone calls, text messages, emails, and communications via apps. With business mobile technology, employees can access information wherever they are, either in the office or on the road.
Communication and collaboration isn’t limited by location or barriers, allowing teams to connect and work together from anywhere. And integrating these solutions across a variety of devices like handsets and tablets helps keep information where it’s needed: in the hands of the team.
3. Enhanced Customer Experience
Leveraging Unified Communications solutions via mobile devices allows businesses to provide a superior, omni-channel communications experience to their customers. This allows customers to engage with a business using their preferred communication channel, whether that be via call, instant message, video call, etc. Intuitive call handling ensures customers always feel cared for and makes them feel closer than ever to the businesses they trust.
4. Lower business continuity risks
Unexpected events, such as snow, storms, floods, roadworks or even a global pandemic cannot always be predicted, but implementing the right mobile working strategy will ensure that a business can rely on its mobile service, if its fixed-line infrastructure goes down. Protecting business continuity with seamless 4G and 5G failover for business-critical applications will ensure constant connectivity, availability and resilience.
5. Strengthened Security Processes
Adding mobile technology to a company’s privacy and security initiatives can help to keep information secure. When allowing employees to access business documents and data away from the office, this can leave data vulnerable to risks. Implementing multi-factor authentication methods, enhanced subscriber identity protection and additional security mechanisms to a user’s device adds an extra layer of security.
Mobile solutions are revolutionizing the way businesses operate, improving communication between staff, increasing efficiency and productivity, and helping businesses to solve daily challenges with scalable solutions.
And, as technology continues to evolve in our ‘mobile-first’ world, this new mobile landscape creates a whole world of opportunity when it comes to incorporating mobile solutions into a company’s overall business strategy.
At Entropie we work with some of the UK’s industry-leading network providers, including Three and EE and, by utilising our industry connections and years of experience, we will help you to find the best mobile solution for your business.
Contact us today on 01908 324 270, or email us at info@entropie.co.uk to speak with one of our mobile specialists.
